Who we are

Privacy Policy

Cart Nexa General Trading LLC— www.cartnexagt.com

  1. Information We Collect

We collect personal information that you voluntarily provide when placing an order, creating an account, or contacting us. This includes your name, email address, phone number, billing and shipping addresses, and payment details. We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

  1. How We Use Your Information

We use the information we collect to process and fulfil your orders, communicate with you about your purchases, provide customer support, improve our website and services, send promotional communications (with your consent), prevent fraud, and comply with legal obligations. We will not use your personal data for purposes incompatible with those listed without notifying you.

  1. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, and delivering orders — such as payment gateways, shipping carriers, and IT service providers. These parties are contractually obligated to protect your data and use it only for the purposes we specify.

  1. Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your full credit or debit card details on our servers. Card information is encrypted and handled directly by our payment processors, including PayTabs or Stripes, to ensure the highest level of security for your financial data.

  1. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyse site traffic, and deliver relevant content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

  1. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum period as required by UAE commercial law. You may request deletion of your account data at any time by contacting us.

  1. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You may also opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. To exercise any of these rights, please email us at info@cartnexagt.com.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

  1. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of UAE.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@cartnexagt.com or call +971 54 318 5234.

 

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